What is 2-1-1 Monterey County?
2-1-1 Monterey County, a program of Interface Children & Family Services, is the comprehensive information and referral service for Monterey County, connecting over 10,000 Monterey County callers and texters each year with information about health and human services available to them. The 2-1-1 Monterey County phone and text service is available 24 hours a day, 7 days a week in 150 languages through phone interpretation services. Launched on February 11, 2005, 2-1-1 Monterey County was the first active 2-1-1 in the state of California. In February of 2017, Interface added texting to 2-1-1 call or click services. One of few nationwide to offer two-way texting available 24/7 in English and Spanish. 2-1-1 Monterey County also provides resources to over 3,000 unique visitors each month through the 211Monterey.org website.
During times of disaster, 2-1-1 provides incident specific information in coordination with local emergency services, including road closures and shelters both locally and nationwide.
2-1-1 Monterey County provided Call & Text support for these 2017-2018 major events
- Hurricane Harvey
- Hurricane Irma
- Las Vegas Route 91 Festival
- North Bay Wildfires
- Thomas Fire/Montecito Mudslide
Thank You to 2-1-1 Monterey County Supporters
2-1-1 Monterey County provided by Interface Children & Family Services in partnership with County of Monterey, First 5 Monterey County & United Way Monterey County is supported by: Dignity Health, Kaiser Permanente, Monterey County Community Foundation, Semtech Corporation and the Cities of Camarillo, Monterey, Oxnard, Simi Valley, Port Hueneme, Moorpark, Ojai, Thousand Oaks, Santa Paula, and Fillmore.
